User Roles and Permissions

Description #

The User Roles and Permissions guide helps church administrators add, edit, or remove users and assign roles to control access to website management tasks, ensuring secure and efficient collaboration.

Key Actions #

Follow these steps to manage users and their roles:

Add a New User #

1. Log in to your church’s dashboard at https://{your-subdomain}.churchinfinite.com/wp-admin/ or https://{your-custom-domain}/wp-admin/.
2. Navigate to the section for managing users (typically labeled “Users”).
3. Click to add a new user.
4. Enter the user’s email address, name, and other required details.
5. Assign a role (e.g., Administrator for full access, Editor for content management).
6. Send an invitation email to the user to set their password and log in.

Edit User Roles #

1. In the users section, locate the user you want to edit.
2. Update their role (e.g., change from Editor to Administrator) or other details.
3. Save changes to apply the new permissions.

Remove a User #

1. In the users section, find the user to remove.
2. Click to delete the user account.
3. Confirm deletion to revoke their access.

Troubleshooting #

Resolve common user management issues:

• User Cannot Log In: Verify the user received the invitation email and set their password. Resend the invitation or contact support@churchinfinite.com.
• Incorrect Permissions: Check the user’s role in the dashboard and update if needed.
• Unable to Add User: Ensure you have admin access and sufficient permissions.