Church-Infinite

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Contacting Church Infinite Support

Description #

The Contacting Church Infinite Support guide explains how church administrators can reach the support team for assistance with website issues, billing, or other concerns.

Key Actions #

Follow these steps to contact Church Infinite support:

Submit a Support Request #

  1. Email support@churchinfinite.com from your registered billing account email.
  2. Include:
    • Your church’s name and website URL (e.g., https://grace.churchinfinite.com).
    • A detailed description of the issue (e.g., error messages, affected pages).
    • Screenshots or steps to reproduce the problem.
  3. Send the email and await a response from the support team.

Check Support Status #

  1. Monitor your email for updates from support@churchinfinite.com.
  2. Reply to the support thread with additional details if requested.

Troubleshooting #

Resolve common support issues:

  • No Response Received: Check your spam/junk folder. Resend the email or try a different email address.
  • Incomplete Information: Ensure your email includes church details and issue specifics to expedite resolution.